Installation

Blue Mountain Water offers installation services that are completed by a highly trained professional, ensuring the installation is both quick and effective.

Servicing

Service is available to all customers. Those who are not on a filter or maintenance plan are welcome to book a call. Request a quote for a preventative maintenance plan.

Maintenance

Regular maintenance is important to keep your product at maximum efficiency, but also to regular change any fitted water filters, sanitise the unit and ensure a positive drinking experience.

Get Zip tap support today

At Blue Mountain Water we have Zip trained and experienced engineers that are on hand to service or repair your Zip product. You can be an existing customer or completely new to Blue Mountain Water, we are here to assist you. Get in touch to find out how.

Our engineers can help you with the below services:

Zip product maintenance
Zip product installation
Repairing broken systems
Replacing filters and CO2 tanks
CO2 cylinder changeover

Get in touch

Avoid expensive replacements

Prevent damage from scale with Blue Mountain Waters boiler servicing.

Manufacturers strongly recommend that you take steps to prevent the damage that can be caused by scale and if you don’t then you will experience some the following problems:

Blocked internal fittings
Insulate water & temperature sensors
Causes heating elements to fail
It will shorten the life of your boiler
Invalidate your guarantee

Book a service

Why choose Blue Mountain Water to service your Zip product?

There are many benefits to choosing Blue Mountain Water to service your Zip product. We can offer the following support:

Taste filter replacement and sanitisation

Genuine parts and labour

Safety and system check

Unlimited call outs

Biannually inspection

Pre-scheduled planned services

Priority response available

System replacement and refrigeration guarantee

Limescale management

Frequently asked questions

Do I need to be an existing customer to have my Zip product serviced?

No, you can be an existing customer or completely new to Blue Mountain Water, we are here to assist you. If your office Zip product needs a service, our team and engineers are more than happy to assist. We can also provide support and assistance for Billi taps.

How often is it recommended I have my Zip tap serviced?

We would recommend that your commercial Zip tap is serviced every 6 months. This gives our engineer chance to check for general wear and tear as well as servicing the tap.

How would I report a fault with my Zip product?

You can report any faults by completing the form below, or alternatively call us on 0800 071 0010 or you can email us at sales@bluemountainwater.co.uk

How often is it recommended I have my Zip filter changed?

Filter changes are dependent on the use of the Zip product. For example, we would recommend a small office should have a filter change every 6 to 12 months, for a larger setting where the zip product is used more often, filter changes may be needed more frequently.

We are relocating, can you move our existing Zip product to our new office?

Yes, we are able to relocate your Zip product to your new work premises.

What Our Clients Say

We service full range of Zip products

Classic Plus

With simple, intuitive controls including continuous flow to fill bottles and SteriTouch® antimicrobial treatment in key components in the water path as well as on the touchpad, the Classic Plus effortlessly combines form and function.

Classic Plus All-in-One

With all the benefits of the Classic Plus, the Classic Plus All-in-One additionally offers unfiltered hot and cold water. Installed over the sink, its design is perfect for specifiers looking to blend contemporary aesthetics with industrial elements.

HydroBoil

The Zip Hydroboil is a strong option to deliver instant boiling hot water. The Hydroboil range delivers reliable and time-effective boiling water, technologies like Power-Pulse and steam heat boost ensure energy efficient water heating...

EconoBoil

The EconoBoil is a thermostatically controlled instant boiling water system for settings where affordable reliability is required. The Econoboil delivers boiling water at a constant temperature from a smart, compact unit.

Touch-Free Wave

A 100% contactless solution for filtered boiling, chilled and sparkling drinking water. To dispense water, a user simply hovers their hand 1.5-5cm from the smart infrared sensor and the water flow will stop immediately once their hand has moved away.

Industrial

In settings where safety, security and durability are top of agenda, look no further than the HydroTap Industrial. Designed specifically for ease of use and robustness. Reliably delivering a choice of instant filtered boiling and chilled water with easy to use controls and unique safety features.

Celsius Arc

Our instant boiling water tap, the HydroTap Celsius Arc delivers the purest tasting boiling water to create an unrivalled brew. Perfect for those who appreciate style and versatility at its best, the Celsius Arc also provides unfiltered hot and cold water for washing up.

Arc All-in-One

Whether you want instant boiling water, or chilled sparkling water, the robust HydroTap Arc All-in-One offers it all plus unfiltered hot and cold water from one single tap and command centre. Installed over the sink, its design is perfect for specifiers looking to blend contemporary aesthetics with industrial elements.

Arc

The swan-necked HydroTap Arc delivers your choice of pure tasting instant filtered boiling, chilled and sparkling water at the touch of a button.

Are you looking to service Billi tap?

Here at Blue Mountain Water we also provide Billi support and service to ensure you get the best out of your Billi Tap.

Book a service for Billi tap